We’re not just about cutting-edge design, modern comforts, stylish settings and vibrant culture, we’re also here to make sure that no wish goes unanswered so that you enjoy the perfect stay. Our Whatever/Whenever® service, means there’s always someone on hand to make sure your urban paradise is complete.

Some of the services and facilities below may only be available subject to advance arrangement or at certain times. Fees on certain facilities/services may apply.


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PC and Mac workstations, laptops, a printer, a copier, a scanner, a fax machine, High Speed Internet Access and more, our Business Center is your office away from office. What can we do for you? Anything. Just ask.

Available services and amenities include:

  • PC and MAC Workstations
  • Fax Machines
  • Laptops
  • Printers
  • Translation Services
  • Scanners
  • High Speed Internet Access

Hours Of Operation:
Daily: 9:00AM - 6:00PM

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Our 130-square-meter, state-of-the-art, fully-equipped FIT is where you work out, feel good and relieve stress among clouds on the 73rd floor. You don’t have to be a fitness warrior to love the comprehensive array of treadmills, elliptical machines and stationery bikes—all mounted with LCD displays—and weight machines, free weights and other body-buffing equipment. Where will you start?

For those who enjoy working out with others, check out our schedule of fitness training classes (advanced booking recommended) and for those who prefer the inspiration of customized workouts, our fully-qualified personal trainers—available from 6AM to 11PM—will make sure you stay on track, tough love optional. After you’ve worked it all off, wind down with a massage at the spa, or refresh in discreet and comfortable locker rooms adjacent to the fitness centre where you’ll rejuvenate in WOW-sized showers, aroma steam rooms and sauna with fresh towels and Bliss bath amenities. Or linger in Vitality whirlpools as you take views of the city’s thriving streets below.

FIT is exclusive to W guests and members, and guests under the age of 16 must be accompanied at all times by a responsible adult 18 years or older. Access is complimentary and requires a room key.

Hours Of Operation:
Daily: 6:00AM - 10:00PM

Equipment Type:
Treadmills, elliptical machines, stationery bikes, weight machines and free weights


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Public area

Get WET® in one of the world’s highest rooftop swimming pools on the 76th floor, gliding through sparkling blue waters under a dazzling blue sky. Lap up spectacular views as you recline on a chaise lounge wrapped in the panorama of the Union Square skyline 211 meters (692 feet) above Victoria Harbour. As sunlight magnificently reflects off a playfully dramatic mosaic wall, sip a refreshing cocktail from the pool bar or savour a light lunch while staying wired with complimentary High Speed Internet Access. If all that sounds like too much work, wind down in the outdoor Jacuzzi.

WET® DECK is the perfect place for all of your exclusive happenings—from business to romance, from mingling to giggling. Choose from the variety of munchies on the menu. Cocktails are available throughout the day to provide some extravagance and indulgence at your leisure.

Seasonal Availability:
WET® DECK closed during the winter months.

Hours Of Operation:
Daily: 6:00AM - 10:00PM
WET® DECK food service: 11:00AM - 12:00AM


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This, not-your-spa-next-door will help relaxation-craving spa-hoppers unwind like never before at this facial and massage mecca amid spa-some infinity views of Victoria Harbor and spectacular West Kowloon architecture.

Trademark bliss® touches await at every turn: nine treatment rooms (two BIP doubles), a movie-while-you-manicure nail station, jazzy blues tunes and retail boutique. You'll also find separate men's and women's locker rooms and lounges so luxurious you won't want to leave for your treatment, featuring digital lockers, grass-tiled steam showers, saunas, steam rooms, sinkside soap sampling, fashion and beauty reading selections (sports magazines for the gents) and spa snacks including olives, cheese, fruit and our legendary Brownie Buffet. Bliss offers hotel guests and Hong Kongers a clever menu of super-effective services such as the ever-popular Ginger Rub, Hangover Herbie, Betweeny Wax and Triple Oxygen Treatment.

In addition to superior "spa-ing," W Hong Kong guests can look forward to "BIP" (Bliss Important Person) status for priority reservations (that last-minute Blissage75™ may no longer be a mission impossible) and exclusive in-room bliss bath amenities.

Hours Of Operation:

Monday to Friday: 11AM - 9PM
Saturday, Sunday and Public Holidays: 9AM - 10PM


By phone: 852 3717 2797 / By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Special Facilities:

BIP double treatment rooms, locker rooms and Jacuzzi, sauna and steam rooms